OFFICE INFORMATION
Office Hours
New London (click here for contact information and directions).
Monday through Friday: 7:30 am - 5:00 pm
Contacting
us in case of Emergency
If you have a dental emergency and are a patient of record, please call the office immediately.
Initial
Consultation
Your initial appointment will include a brief interview including
a medical history, and an examination. The appointment usually
lasts from 30 to 60 minutes. The doctor will explain your diagnosis
and treatment options. Typically, dental treatment will be scheduled
for the following visit. To download a patient registration form
to fill in and bring with you on your initial visit, click here.
You may greatly
assist us by providing the following information for your initial
visit:
- The referral
slip from your dentist and any X-rays if applicable
- A list
of medications you are presently taking
- Dental
insurance information including any applicable forms
Download
Medical History and Initial Visit Forms
You will be asked to complete a medical history and other pertinent
paperwork at your initial consultation. You may print these forms
out and fill them out prior to your appointment if you wish. To
download initial visit forms as pdf files.
Financial Information
Our goal is to provide the highest quality dental care at the
most reasonable fees. Therefore, we ask that payment be made at
the time service is rendered. For your convenience, we accept
Visa, MasterCard, Discover, American Express, and Care Credit.
Financing
options are available through a variety of sources. We offer CareCredit,
which is a unique line of credit, utilized for your dental procedures.
There are no annual fees and monthly payments can be quite reasonable.
The Dental Fee Plan and 3i-Plus Implant Financing are other resources
that we have made available to our patients. If you would like
to learn more about these programs, please call the office and speak to one of our financial coordinators.
Our office
will send you a monthly statement. Many insurance companies will
respond to claims within 6 to 8 weeks although it may take longer.
Please remember that you are fully responsible for all fees charged
by this office regardless of your insurance coverage.
If you ever
have questions regarding your account, please do not hesitate
to contact us at: (860) 443-2428.
Insurance Information
Our office prides ourselves on working together with
our patients to aggressively pursue the maximum reimbursement
from dental insurance plans.
Insurance
companies have made filing of claims for dental services increasingly
complex and the process can be very confusing. Dental coverage
differs from medical coverage with regard to yearly deductibles
and yearly maximums along with applicable co-pays for dental treatment.
We will do our utmost to keep as informed as possible regarding
your dental coverage, however, the contract for coverage is between
you, your employer and the insurance company. We encourage all
patients to keep well informed regarding their insurance and individual
policies concerning coverage. Our office will file claims for
treatment when applicable and provide insurance companies with
all necessary documentation to ensure that your claims receive
the highest level of compensation within the guidelines of your
plan.
Applicable
co-pays are expected for treatment as it is performed. This co-pay
is an estimate only as the final coverage from insurance is not
certain until payment has actually been received for the claim.
Some insurance plans base the amount of benefit on a schedule
of fees arbitrarily developed by your employer. The final amount
owed directly by you may vary from the plan description or any
pre-estimate of benefits. For example, if your plan compensates
periodontal services at 80%, it is 80% of the fee contracted by
your employer and/or set forth by the insurance company, which
may differ from the actual fee charged by our practice.
Although we will always be aware of your financial situation with
regard to any insurance and coverage, please keep in mind that
we treat our patients according to what is in their best interest
and not what is dictated by insurance.
If you ever
have questions regarding your account, please do not hesitate
to contact one of our financial coordinators at: (860) 443-2428

Pre-operative Information
To come
Post-operative
Iinformation
To come
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